Ticketmaster

Extend CMS
We added new functionalities to their existing sytem

A few details

Project Description

Our developers needed to be integrated into an international team. We also had to learn and adapt their coding standards first and then be part of their workflow.

How we solved it

Our approach

We have dedicated multiple team members to work on the modules while getting support from the client on regular basis. First we started with smaller tasks to get to know the workflows and then we have started to work on the new modules from scratch.

What the customers see

Frontend Development

One of the tasks was to implement a new way how their colleagues can log in to their personal dashboards to do their daily work. Here we had to wire this new functionality to their existing frontend.

Making the app managable

Backend Development

Our work was done by implementing a new two factor authentication via the way they had chosen. First we had to be familiar with the new provider and see how we can put this new way to their existing code. We also had to be part of their team and go through their code review process.

Research

We checked the requirements to see what could be the best way to do the job.

Planing

We talked with their developers to see if our approach would be a good fit.

Development

We teamed up with their lead developer, so he was able to review all the codes we worked on.

Testing

After the development was done we tested if everything works as expected on a staging page and then we released to production.

Go live

We made sure that all their colleagues are able to log in from all the countries they are working from.

Monitoring

We are still supporting the team with the functions we added to their system.

Ticketmaster

Project Description

Our approach

Frontend Development

Backend Development

IBOSOFT Development

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